01. Who to contact
Maha Aesthetics, London, is the clinic contact for information submitted through this website. For privacy questions or requests, email contact@mahaaesthetics.co.uk or call 07460 215029.
02. Information you provide
The enquiry form asks for your name, email address, optional phone number, area of interest and message. Your agreement to be contacted is included in an email enquiry. Please do not include medical history, photographs or other sensitive health details in this general enquiry form. Clinical information should be discussed through the clinic’s appropriate consultation process.
03. Why your information is used
Your information is used to answer your enquiry and, if you ask, take steps towards arranging a consultation or training booking. Responding to requests about a potential service may be necessary to take steps at your request before a contract. General correspondence and protecting the website from misuse may be based on legitimate interests. Where consent is relied on, you can withdraw it by contacting Maha. This form does not subscribe you to marketing.
04. Email, WhatsApp and service providers
Choosing email sends your enquiry through the hosting mail service, or opens your own email application where direct submission is unavailable. Choosing WhatsApp opens the completed message in WhatsApp; you must send it there. The clinic’s hosting and email providers process information as needed to provide their services. WhatsApp and your email provider process information under their own privacy terms. Avoid using these channels for urgent or highly sensitive matters.
05. Technical information
The hosting provider may record technical information such as IP addresses, browser details and request times for delivery and security. The website’s email handler uses a hashed IP address and request timestamps to limit repeated submissions. The site loads fonts from Google Fonts, which creates a connection to Google and can disclose technical request information. No advertising pixels or analytics scripts have been added to this website.
06. How long information is kept
Enquiry information should be kept only as long as needed to respond, arrange the requested service and handle any related follow-up or dispute. Where an enquiry becomes a client or student record, separate clinical, contractual or legal retention requirements may apply. Contact Maha for the retention period relevant to your record and to request deletion where applicable.
07. Your choices and rights
Depending on the circumstances, you can request access, correction, deletion, restriction or a portable copy of your information, and object to certain processing. Contact Maha to exercise these rights. You can also raise a concern with the Information Commissioner’s Office. These rights are subject to applicable conditions and exceptions.
08. External services and updates
Third-party services may process data outside the UK under their own arrangements. Check their privacy notices before using them. This notice covers the website enquiry process, not the clinic’s complete clinical-record or student-record procedures. It should be updated when the website’s services or data use changes.